As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.
Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”
If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.
Collector's Ticket are send 2 weeks before the show (at the latest).
It is possible that they are send out (much) sooner.
You can't choose when you want to receive this ticket, but rest assure, we will make sure the Ticket is in your possession before the show!
Just like other tickets, a Collector's Ticket can be used for one visitor.
If you've ordered 4 Collector's Tickets, you will receive 4 passes and 4 lanyards.
No, you don't have to.
We do remcommend that you do, so ou won't lose it.
It isn't possible to receive a duplicate from a Collector's Ticket.
You will need to keep your ticket with you during the concert, so you will be able to show it when security requests to see it.
This great souvenir only costs € 4,95 extra per ticket.