As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.
Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”
If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.
Unfortunately it isn't allowed to bring a stool, chair or something like this to an event. At festivals it usually is allowed to bring a cloth or bag to sit on.
If you have standing places for an event, but you can't stand very long, please contact us so we can check if we are able to exchange your tickets to seating places.
The minimum age to visit an event depends on the nature of the event and can be different for each event.
The minimum age is determined by the promoter of the event.
For concerts there is a general advice which is:
a minimum age of 12 years and children between 12 en 16 years have to be accompanied by an adult.
If you would like to know the exact rules for a specific event, please contact the promoter or location of the event.