My tickets have been stolen. What can I do? We are sorry to hear that, but please don't worry to much. Please contact us asap, so we can make sure the stolen tickets will be invalide and we can send you new tickets with new barcodes. Related articles I've lost my tickets. What can I do? My e-mail has been hacked. What can I do? Ask us a question I haven't received my tickets. What can I do? Mijn tickets are damaged. Is that a problem?