My tickets have been stolen. What can I do? Follow We are sorry to hear that, but please don't worry to much. Please contact us asap, so we can make sure the stolen tickets will be invalide and we can send you new tickets with new barcodes. Related articles I've lost my tickets. What can I do? How can I contact Ticketmaster? My e-mail has been hacked. What can I do? I haven't received my tickets. What can I do? Mijn tickets are damaged. Is that a problem?