The easiest way to ask us a question is via your order in My Account.
Step 1. Find your order in My Tickets.
Step 2. Select the event you wish to contact us about.
Step 3. Hit the Need Help With This Order? button and follow the on-screen instructions
Receive a reply within 48 hours
Facebook
TicketmasterNL
Receive a reply within 4 hours
Instagram
ticketmasternl
Receive a reply within 4 hours
Opening hours
- Monday to Saturday from 9 AM to 8 PM
|
|
|
Order tickets Order tickets 0900-3001250 |
|
Service Question about tickets you have already ordered 0900-3001255 |
|
From abroad Questions about (purchasing) tickets 0031(0)88-1232425 |
Opening hours
- Monday to Friday from 12 PM to 2 PM
- Our phone lines are closed on Saturdays, Sundays and public holidays.
It can be very busy by phone, which means it may be too busy to place you in the queue.
Submitting a question from the order in My Account is the best way to get in touch with us. You will always receive a response before the start of the event.
Do you want to change personal details in your account? Unfortunately, we cannot help you with this by phone. Submit the question about your personal details via an order in your account.
Events outside of the Netherlands
We cannot help you with questions about events or accounts abroad, please contact the customer service of the country in question.
We are closed on
- New Year's Day - Wednesday 1 January 2025
- Easter - Monday 21 April 2025
- Kingsday - Saturday 26 April 2025
- Liberation Day - Monday 5 May 2025
- Ascension Day - Thursday 29 May 2025
- Pentecost - Monday 9 June 2025
- Christmas - Thursday 25 December 2025
- Boxing Day - Friday 26 December 2025