Rescheduled and cancelled events
Due to the high volume of of enquiries we’re currently receiving in connection to the Coronavirus, our customer support (?) team is currently experiencing longer than usual waiting times. We ask for your understanding in this situation. We’d advice you not to contact our customer support team directly. You can find most answers on rescheduled or cancelled events due to the Coronavirus on our inormationpage.
Is the event you’re interested in not listed here, then we currently don’t have any information on this event. As soon as we have more information, all ticketbuyers will receive an email. If the event is not listed, we are, for now, not able to provide you with any information.

Online
You can find most answers to your questions right here in our FAQ. Can't find the answer to your question? Please fill in our contactform. We will respond to your question as soon as possible. Due to the high volumes we are facing, it's possible that we can't reply within the term mentioned in the confirmation e-mail you receive after sending your message.

Webcare
Contact us via Facebook or Twitter. During working hours we will reply within a few hours.

Telephone
Ordering tickets: 0900-3001250 (60 cpm)
Service: 0900-3001255 (local rate) if you have a question about tickets you have already ordered.
From abroad: 0031 (0) 88-1232425 (local rate)

The opening hours for our Call Center are Monday - Friday between 09.00 am and 08.00 pm and on Saturday between 10.00 am and 06.00 pm.