The event I have tickets for has been cancelled/rescheduled. Where can I find more information? Click here for more information about cancelled / rescheduled events. Related articles Ask us a question How can I ask for a refund for a cancelled or rescheduled event? I have a question regarding an event (not regarding tickets) which isn't in this FAQ. Where can I find an answer? What is a cancellation insurance? Can my tickets be scanned from my mobile phone / device?