Shoul you encounter any problems regarding a service or product which you have purchased online, please try to resolve the issue with the company where you have made your purchase. If you don't reach a solution with the company directly, for help and tips please go to the website Onlinedisputeresolution
Articles in this section
- Why isn't the VAT mentioned/Can I get an invoice for my order?
- Why are there transaction costs charged?
- What can I do in case I have a complaint/problem/dispute regarding an online purchase?
- How can I submit a complaint about Ticketmaster?
- I have standing tickets, but I won't be able to stand the whole event. Can I bring something to sit on?
- Am I allowed to bring a (photo)camera to the event?
- I have a specific question about an event (ngo about the tickets) which isn't in this FAQ. Where can I get an answer to my question?