Our goal is to service all our customers to the best of our abilities. Should you be unhappy with our service and you would like to file a complaint, please submit your complaint via our contact form. We kindly request to clearly mention the term 'complaint' in your form.
Articles in this section
- Why isn't the VAT mentioned/Can I get an invoice for my order?
- Why are there transaction costs charged?
- What can I do in case I have a complaint/problem/dispute regarding an online purchase?
- How can I submit a complaint about Ticketmaster?
- I have standing tickets, but I won't be able to stand the whole event. Can I bring something to sit on?
- Am I allowed to bring a (photo)camera to the event?
- I have a specific question about an event (ngo about the tickets) which isn't in this FAQ. Where can I get an answer to my question?