As soon as the ticket sale starts, the queue will be refreshed. Now, you are in the official queue. Everyone who was already in the temporary queue before this moment, will get a random spot in the official queue.
The official queue does not start until the official time of sale. It is pointless to load the website hours beforehand. Everyone will be placed in the official queue at random when the show goes on sale. Being on the website hours beforehand does not gurantee you a better spot in the queue.
An error is always possible. Please check your webpage regularly to see if the (temporary) queue circle is moving. If you don't see any movement, your browser is having a problem. Please refresh your browser by pressing F5.