I have redeemed my voucher(s), but the seats aren't next to eachother. What can I do? Follow Please contact us so we can try to exchange your tickets. Please include your voucher code(s) in your message. Related articles Can my tickets be scanned from my mobile phone / device? I have experienced an error while redeeming my voucher and now my code doesn't work? I have standing tickets, but I won't be able to stand the whole event. Can I bring something to sit on? Do you have any advice to increase my change to get my tickets? Why isn't the VAT mentioned/Can I get an invoice for my order?