I have redeemed my voucher(s), but the seats aren't next to eachother. What can I do? Follow Please contact us so we can try to exchange your tickets. Please include your voucher code(s) in your message. Related articles I have experienced an error while redeeming my voucher and now my code doesn't work? I have standing tickets, but I won't be able to stand the whole event. Can I bring something to sit on? Why isn't the VAT mentioned/Can I get an invoice for my order? How do I create a Ticketmaster Account? I want to redeem my voucher(s), but there is no seat map to choose my seat?