How and when do I receive my voucher?

Ticketmaster Help
Cancelled or rescheduled events due to COVID-19
More information about your voucher

Help! I no longer see my order on My Account.
How and when do I receive my voucher?
The amount of my voucher does not correspond to the original amount of the order. How is this possible?
What can I buy with my voucher credit?
Why can't I use my voucher credit at all events on ticketmaster.nl?|
Why do I receive a message about a voucher? I never applied for this.
I don't want a voucher, I still want to claim a refund.

As soon as your credit is available, you will receive a message from us with a voucher code by email. We expect to send it to you in September at the latest.

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