Yes, but please note that we can only issue refunds to Dutch bank accounts, in case of an event cancellation or postponement. Refunds will be paid to the bank account registered in our database. We cannot issue refunds to credit cards. If you want to change your bank details in the meantime, please contact us through the contact form found here.
Articles in this section
- How can I buy tickets from another fan?
- Why are the prices for blue and pink ‘dots’ different?
- How will I receive my tickets?
- I have not received a confirmation e-mail
- Can I pay using a credit or debit card?
- Why is my payment declined?
- Can I get a refund or exchange my tickets?
- I’ve received an e-mail about verifying my account
- What do I do if the event is cancelled or postponed?
- Can I purchase a cancellation insurance for Fan-to-Fan tickets?