Beyoncé

• I have not received my tickets per email
• I don't see a QR code in my account

Info about (other) cancelled or rescheduled events

• Celine Dion
• Stromae
• The event I have tickets for has been rescheduled, will I receive new tickets?
• How can I ask for a refund for a cancelled or rescheduled event?

Other events

• Bruce Springsteen
• Harry Styles
• Coldplay - infinity tickets
• I have a question regarding an event (not regarding tickets) which isn't in this FAQ. Where can I find an answer?