General info about events during COVID-19

• What is being done at venues to minimise the risk of spreading Covid-19?
• Is there a risk in attending an event?
• What if I have recently been diagnosed with Covid, have Covid-like symptoms, am quarantining/self-isolating or think I might have been exposed to someone who has Covid?

Events rescheduled or cancelled due to (COVID-19)

• What if my event is cancelled or rescheduled due to Coronavirus COVID-19?
• I’m worried about Coronavirus COVID-19. Can I get a refund?
• I’m worried about Coronavirus COVID-19. Can I make a claim through my ticket insurance?

More information about applying for a voucher or refund

• Why do event promoters issue vouchers?
• How and when do I request a voucher?
• When will I receive my voucher?
• For what and until when can I redeem my voucher?
• Will I be reimbursed the full amount in a voucher?
• Why can't I use the voucher yet?

See all 11 articles

More information about your voucher

• Help! I no longer see my order on My Account.
• How and when do I receive my voucher?
• The amount of my voucher does not correspond to the original amount of the order. How is this possible?
• What can I buy with my voucher credit?
• Why can't I use my voucher credit at all events on ticketmaster.nl?|
• Why do I receive a message about a voucher? I never applied for this.

See all 7 articles

The event I would go to has been rescheduled or cancelled

• The event I would go to has been cancelled, what are my options?
• I would still like to go to the event on the new date, what should I do?
• I can't go to the event on the new date, what are my options?