What’s the full name of the event and the tour?
Taylor Swift | The Eras Tour
Where and when does this event take place?
Taylor Swift | The Eras Tour is taking place in 2024 on Thursday July 4, Friday July 5 and Saturday July 6 in the Johan Cruijff ArenA in Amsterdam.
Are tickets for this event personalized?
If you have bought multiple tickets for Taylor Swift | The Eras Tour, the lead bookers name as indicated in My Account will be displayed on each mobile ticket of the order. The lead booker must be present for the whole party to enter the venue. This means all members of the party should enter the venue at the same time. The lead booker may be asked to show ohoto ID upon entry.
Can I change the name of the lead booker?
No, you can’t change the name of the lead booker in your account.
Only in very specific and extenuating circumstances a change would be allowed. Requests about this will only be replied to from April 1, 2024.
What are the age restrictions for the event?
There is no minimum age for this event. For most events we advise fans under the age of 16 to be accompanied by an adult. Visitors of all ages must be in possession of a valid admission ticket.
What happens if I’m on the waiting list?
If you move off the waiting list, you will receive an e-mail containing your access code details and where to access the relevant on-sale. Keep in mind, your notification may come at any time after on sale. When notified, your e-mail will include:
• A link to the on-sale;
• Your unique access code
Purchasers are held to a ticket limit of 4 (four). Please note, getting off the waitlist does not guarantee access to tickets. Tickets will be sold on a first come, first served basis while currently available inventory lasts.
What are the prices and ticket types for this event?
Prices are determined by the Event Organizer and depend on artist, event and venue. Prices will not always be published prior to the presale or on sale. In some instances, the Event Organizer price tickets according to their market value. These tickets do not include VIP packages and pricing is subject to change. Prices will appear on the event page once the registration presale has started.
What seating options are available?
Depending on the seats you have, you may be on the right or left side of the stage, closer or a little further away than someone else, but you will have view on stage. After having entered your code during the on sale, you will see several options:
- Front Standing Left (standing tickets - in front of the stage on the left side of the stadium)
- Front Standing Right (standing tickets - in front of the stage on the right side of the stadium)
- General Admission Standing (standing tickets – frontal view on stage)
- Reserved Seating (seats)
- Side View (seats on the side of the stage, these have limited view on stage)
- Wheelchair/helper (wheelchair and attendant places)
What methods of payment can I use?
For this event you can use the following methods of payment:
What method of delivery can I select for this event?
For this events only Mobile tickets will go on sale.
What is a Mobile ticket?
You will find more information about Mobile tickets right here https://www.ticketmaster.nl/feature/mobiele-tickets/
Is delayed delivery active for this event?
Yes, delayed delivery is active for this event. You should be able to access your tickets on your account closer to the event date. We will notify you when your tickets will be available in your account, best accessible through the application.
What does it mean if tickets have a delayed delivery?
Tickets have a delayed delivery if there is a long period between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.
If your order has a delivery delay, the mobile ticket QR code won’t be available until the delivery delay passes.
Are tickets for this event personalized?
If you have bought multiple tickets for Taylor Swift | The Eras Tour, the lead bookers surname will be displayed on each mobile ticket of the order. The lead booker must be present for the whole party to enter the venue. This means all members of the party should enter the venue at the same time. The lead booker may be asked to show identification upon entry.
Can I transfer tickets to somebody else?
No, for the moment we have not enabled Ticket Transfer for Taylor Swift | The Eras Tour.
Resell or Cancel my Tickets
Can I cancel my tickets after I’ve purchased it?
No, you can’t. Once tickets have been purchased they’re not refundable, unless the event will unhopefully be cancelled or rescheduled. In that case we will inform you about the procedure.
I can no longer attend the event. Can I resell my tickets?
Yes, you can offer rour tickets for resale via the order in your Ticketmaster account