Type your question or search word
Search Tips

As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.

Welcome!

This isn't a problem, unless the event is personalized.
For personalized events/tickets, the name on the ticket needs to be the name of the actual visitor.
If an event is personalized, you will be asked to fill in the visitor names during your order.

If an event isn't personalized, the name on the tickets will always be the name of the person who has ordered the tickets.
You can purchase multiple tickets in one order and all these tickets will have the same name on the ticket.
You only need one ticket per person, so the other tickets can be used by others.

Please be advised this only applies when you have purchased your tickets directly at Ticketmaster.
When the name on the ticket is different from the person who has purchased the tickets, these have probably been bought via a scalper.
In principle, the name on the ticket doesn't make a difference, however there is no guarantee your ticket will be valid in this case.

Please pay attention if you are (re)selling your tickets!
Your name is on the tickets and should anyone want to abuse the tickets (f.e. resell them again multiple times), it is possible the justice department will come to you for answers.

Was this answer helpful?
Thank you. Your feedback is important for us.
If you are not satisfied with these answers, you may continue searching or contact us.
Powered by inbenta