As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.
Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”
If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.
The answer to most questions can be found in the database on our website www.ticketmaster.nl (click on 'Help' in the upper right corner, type your question in the box and click on 'Ask'). If you can't find the answer to your question you can contact us by using the contactform.
You can contact us by telephone, telephone number 0900-3001250 (60 cpm, only from The Netherlands) or 0031 88 123 24 25 (only from abroad). By telephone you can place an order or we can provide help when you didn’t receive the e-mail for your payment.
Monday - Friday: 9 am - 7 pm
Saturday: 10 am - 6 pm
Sunday and Holidays: Closed
Post can be send to:
2501 WK DEN HAAG
No stamp/postage required.
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Ofcourse we try to service all our customers as fast and easy as possible.
Should you be unhappy with our service despite our efforts, please file a complaint via our contact form.
We kindly request to mention the word 'complaint' in your text.
The minimum age to visit an event depends on the nature of the event and can be different for each event.
The minimum age is determined by the promoter of the event.
For concerts there is a general advice which is:
a minimum age of 12 years and children between 12 en 16 years have to be accompanied by an adult.
If you would like to know the exact rules for a specific event, please contact the promoter or location of the event.