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Welcome!

U2 Travel Package

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  • Premium RESERVED LEVEL 1 price ticket(s) guaranteed within the first 15 rows. Exact seat location based on customer selection during purchase process
  • Exceptional 4-star hotel accommodations (one room per order)
  • Shuttle transportation from hotel to U2 show and return
  • Private pre-show reception with hors d’oeuvres & bar (beer & wine)*food offerings may vary.
  • Exclusive U2 VIP Travel Package gift, not available to general public
  • VIP entrance into the concert
  • Official U2 laminate
  • Dedicated VIP hotel check-in with travel concierge
  • Entry into a drawing for a pre show backstage tour
  • Limited availability
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The VIP travel package is sold for single occupancy (one person) and double occupancy (two people).

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The VIP Travel packages are set up for (1) one concert, one (1) night hotel. 
If you wish to stay in the city longer, please send an e-mail to U2VIPTravel@LiveNation.com directed to Emily

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Room upgrades are not available through this package.

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Yes, you are guaranteed a seat within the first 15 rows. You select your seat(s) yourself during the purchase process.
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As it gets closer to the event, the package purchaser will receive an e-mail with all of the event details, including exact times and locations for the check-in and VIP activities. Your U2 VIP Travel Concierge will be at a designated check-in area of your hotel to assist you when you arrive on site, day of the show.  You will pick up your tickets and your welcome package for the event.

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We will ask that you provide proof that you are the parent or legal guardian at time of Package check-in. The parent or guardian will be required to sign the liability waiver for their minor. In addition, they will be identified with a wristband as underage for the pre-show reception.

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The VIP Travel packages have only one option: one (1) concert and one (1) night of concert. 
If you wish to stay for two nights – please contact U2VIPTravel@LiveNation.comU2VIPTravel@LiveNation.com directed to Emily.
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You must bring your photo ID, and the confirmation e-mail receipt from the purchase on-line. Without your picture ID and the e-mail, you may be denied entry to the event and no refund will be issued.
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All hotels require a valid photo ID at check-in.  Room and tax charges have been paid in full for the night or nights you have purchased. However, you will need to provide a valid credit card upon check-in to pay for any personal incidentals during your stay. These may include mini-bar, laundry and room service etc.
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We unable to offer early check-in to the hotels.  Most hotels have bell desks that will check your bags if you arrive early.  As it gets closer to the event, the package purchaser will receive an e-mail with all of the event details, including exact check-in times for the hotel.
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The VIP Travel Packages will include a private pre-show reception with hors d’oeuvres & bar. The legal drinking age will be enforced based on laws in effect in the Country, State or Province in which the event takes place.
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There is not a minimum age to attend the concert, please keep in mind that children may need to bring headphones due to the high music volume within the venue. However, you must be at least 18 years old to purchase the VIP Travel Package and check-in to hotel. If you are purchasing a Package for two, both you and your guest must be at least 18 years old (unless you are the parent or legal guardian of the guest and participating with the guest).  Please be sure to bring valid photo identification.
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Once the purchase has gone through on Ticketmaster, you have 24 hours to notify Ticketmaster of the name change. Past this time frame, the VIP Travel packages are non-transferable.
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The pre show reception takes place in a private space at the Stadium.
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You will receive an email within two weeks of your purchase with that information.
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All packages are non-refundable. Please refer to the “Terms & Conditions” for complete details.

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The VIP Travel Concierge hours at the hotel will be 9am to 5pm each event day. Your U2 Travel Concierge will be there to assist you when you arrive on site at the hotel.  Here you will pick up your tickets and your welcome package for the event. As it gets closer to the event, the package purchaser will receive an e-mail with all of the event details, including exact times and locations for the check-in and VIP activities.
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The tickets included in the Package are “Price Level 1” tickets for each show. These are the best seats available for the show. For more details on Price Level 1 seating, please visit http://www.u2.com/tour for the official event ticketing website where you can explore ticket prices plus tax, delivery and service charges. 
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After you purchase your package, you will be able to contact Ticketmaster via the contact form or call 0900-300 1255 (€ 1,- per call) or 0031 88 123 24 25 from abroad with your Purchase Confirmation number and submit a request with your preferred sleeping arrangement depending on availability. General options are Queen or King bed. We will do our best to accommodate.
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After you purchase your package, you will be able to contact Ticketmaster via the contact form or call 0900-300 1255 (€ 1,- per call) or 0031 88 123 24 25 from abroad with your Purchase Confirmation numbers and submit a request to have your rooms be near each other and we will do our best to accommodate depending on availability.

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The VIP travel packages are only sold for single occupancy (one person) and double occupancy (two people) per hotel room.
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The venue has not confirmed specific locations for wheelchair accessible seating at this time.  If you require accessible seating, please indicate the request with your order.  If such seating is not available, you will be notified immediately, and issued a refund.

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After you purchase, you may contact Ticketmaster via the contact form or call 0900-300 1255 (€ 1,- per call) or 0031 88 123 24 25 from abroad with your Purchase Confirmation numbers and outline your special needs or requests and we will work with you to accommodate your needs.

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Complimentary Hotel parking is not included in this travel package. As it gets closer to the event, the package purchaser will receive an e-mail with all of the event details including hotel parking rates and recommendations.
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No – this is not part of the VIP Travel packages.  But, every person that purchases a VIP Travel package will be entered into a drawing for the opportunity to win a pre show backstage tour for the city event they are attending. This would not include any meet & greet opportunity.
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Please have the purchaser contact Ticketmaster via the contact form or call 0900-300 1255 (€ 1,- per call) or 0031 88 123 24 25 from abroad with your Purchase Confirmation numbers to request a name change at least two weeks prior to the event and we will try to accommodate your request.
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Yes, we will ensure there will be options to address your dietary needs. Please indicate these needs by emailing Ticketmaster via the contact form or call 0900-300 1255 (€ 1,- per call) or 0031 88 123 24 25 from abroad. Please make sure to include your Purchase Confirmation number.
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The original purchaser will pick up everyone’s tickets at the U2 Travel check-in. They will have to distribute accordingly. We advise everyone arrive at the hotel all at once
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The VIP reception is exclusive to those fans that purchased the VIP Travel Package only. No additional guests are permitted.
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These VIP Travel packages are custom experiences that have been created for this 2017 tour and the price is inclusive of all of the items included as one price. 
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You will definitely be able to capture photos from your mobile devices.  As it gets closer to the event, the package purchaser will receive an e-mail with all of the event details, including any rules and restrictions about camera photography or video.

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Payment plans are not available
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You will receive instructions on redeeming your U2 VIP Travel Package at least 2 weeks before your show date, via email. If you have not received it, please check your Junk/Spam folder or contact Ticketmaster via the contact form or call 0900-300 1255 (€ 1,- per call) or 0031 88 123 24 25 from abroad
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Customer Service representative may be reached during the hours of 9:00am-19:00 GMT via 0900-300 1255 (€ 1,- per call) or 0031 88 123 24 25 from abroad.  You may also e-mail Ticketmaster anytime via the contact form. Someone will respond as quickly as possible. 
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