No worries! Sometimes, depending on the device you use, an error can occur. Fortunately in most cases, our ticketing system is not affected by this error. It might take a little longer than you are used to, but you should receive the tickets within 1,5 hours of ordering.
No sign of your tickets after 1,5 hours? Please contact us. Please mention the payment details in your message (a long number containing the letters JB or JC in the middle, f.e.: 01234567JB123456780106)
An error occured after the payment process, but I did pay. What now?
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