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English (United States)
Nederlands
My Account
Music
Comedy
Festivals
Sports
Family
Arts & Theatre
Fairs & Exhibitions
Back to Ticketmaster Main Site
Ticketmaster Help
Buy Tickets
Buy Tickets
Presales, Buying Basics and Payment details
Presale
How do I sign up and access tickets through an artist’s presale?
How do I get a presale code?
How can I access tickets with Mastercard?
What is the queue and how do I join?
Buying Basics
Why did I receive an error message?
My activity has been paused or suspended — I’m a genuine fan. What should I do?
What is the interactive seat map and how do I use it?
What are Platinum Tickets?
How and where can I order tickets?
How can I order tickets for a large group?
Payments
How does the payment work when I purchase tickets by telephone?
Which payment options do you offer on your website?
I wanted to proceed to the payment, but an error occured. What can I do?
An error occured after the payment process, but I did pay. What now?
Gift Cards
I haven't received my giftcard
Where can I get a Ticketmaster Gift Card?
Where and for what can a Ticketmaster Gift Card be used?
Do I need to activate the Ticketmaster Gift Card?
How can I check the balance on my Ticketmaster Gift Card?
How long is a Ticketmaster Gift Card valid?
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Vouchers
I am having problems redeeming my voucher (Vakantieveilingen / Airmiles / Ticketveiling / Groupon / etc.). Can you help?
I have redeemed my voucher(s), but the seats aren't next to eachother. What can I do?
I have experienced an error while redeeming my voucher and now my code doesn't work?
VIP Packages
What are Special Tickets?
How can I see if Special Tickets are offered for an event?
What do special tickets cost?
Special Tickets (VIP / arrangements / Meet & Greet / etc.)
How and when will I receive Special Tickets?
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