No, we can only refund the original buyer (account holder) of the tickets. When you've purchased your ticket through a reseller, you are not a customer of Ticketmaster, but of the third party you bought the tickets from. We'd advise you to contact them for a refund.
When an event has been postponed or cancelled, we will refund the tickets to the original buyer on the bank account or credit card that was used for the purchase.
We advise you to contact the person or company you purchased the tickets from.
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