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English (United States)
Nederlands
My Account
Music
Comedy
Festivals
Sports
Family
Arts & Theatre
Fairs & Exhibitions
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Ticketmaster Help
Refunds & Exchanges
Refunds & Exchanges
Details on our refunds, and exchanges
Refunds
Can I cancel my tickets?
My plans have changed. Can I get my money back or exchange my tickets?
How can I ask for a refund for a cancelled or rescheduled event?
Will Ticketmaster refund tickets that I have bought via a third party, when an event has been cancelled or postponed?
Exchanges
Can I exchange seated tickets for standing tickets?
Can I exchange standing tickets to seated tickets?
Can I exchange my tickets for accessible tickets?
My tickets/seats are not next to each other. How is that possible, and can I exchange them?
I received different seats than the ones I ordered. Can I exchange my tickets?
An extra show has gone on sale. Can I exchange my tickets?
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