- I haven't received my tickets. What can I do?
- My payment has been debited, but I haven't received any tickets yet?
- How and when will I receive my Train tickets?
- I've lost my tickets. What can I do?
- My e-mail has been hacked. What can I do?
- My tickets have been stolen. What can I do?
- Mijn tickets are damaged. Is that a problem?
- How can I download my tickets via my account?
Tickets not received / lost / stolen