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My Account
Music
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Ticketmaster Help
Tickets Bought
Tickets Bought
For all questions about tickets you've already bought.
Ticket Transfer
How can I Transfer my tickets?
Why can’t I accept a ticket transfer invitation?
Can I cancel a transfer?
Can I transfer tickets that someone has transferred to me?
Can ticket transfer change the name on my ticket?
Order confirmation / delivery method
I have Mobile Tickets, can I download these as a pdf?
The address on my order confirmation is incomplete?
The number of tickets in my order confirmation is incorrect?
Can I add my ticket(s) to my Apple Wallet?
Why is there advertisement on my tickets?
Tickets not received / lost / stolen
I haven't received my tickets. What can I do?
My payment has been debited, but I haven't received any tickets yet?
I've lost my tickets. What can I do?
My e-mail has been hacked. What can I do?
My tickets have been stolen. What can I do?
Cancelling tickets
Can I cancel my tickets?
Kan ik mijn tickets annuleren op grond van de Wet Koop op afstand?
My plans have changed. Can I get my money back or exchange my tickets?
Personalized tickets
What are personalized tickets?
My name is on the tickets, but someone else is going to the concert. Is that a problem?
Can I change the name on a personalized ticket?
I have personalized tickets, but I can't attend the event. What should I do?
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