Order Tickets
All you need to know about where and when you can buy various tickets.
- How do I sign up and access tickets through an artist’s presale?
- How can I access tickets with Mastercard?
- How and where can I order tickets?
- How does ordering tickets online work?
- Accessibility & Companion Tickets
- How can I order tickets for a large group?
- How do I add tickets to a mobile wallet?
- My ticket isn't working in my Apple Wallet. What should I do?
- I'm receiving an error when adding my ticket to Google Wallet. What should I do?
- Why can't I access my mobile tickets yet?
- Mobile Tickets
- eTickets
- What are personalized tickets?
- How do I know if tickets for an event are personalized?
- Why do some artists/events have personalized tickets?
- What should I do if tickets are personalized, but I don’t know who will join me at the concert yet?
- If an event is personalized, can I purchase tickets for someone else?
- When personalized tickets: do I need to fill in my name as mentioned on my identification?
- My activity has been paused or suspended — I’m a genuine fan. What should I do?
- What is the interactive seat map and how do I use it?
- How do I get a presale code?
- What is the queue and how do I join?
- Do you have any advice to increase my chance to get my tickets?
- Do I increase my changes of getting tickets by logging in on your webpage early?
- What is the Waiting List?
- How can I see if an event has a Waiting List?
- Does subscribing to a Waiting List guarantee tickets?
- Can I always subscribe to a Waiting List?
- Will I always receive an email when I am on the Waiting List?
- As soon as I receive an email that extra tickets have become available, do I have first choice as a Waiting List registrant?
- I am having problems redeeming my voucher (Vakantieveilingen / Airmiles / Ticketveiling / Groupon / etc.). Can you help?
- I have redeemed my voucher(s), but the seats aren't next to eachother. What can I do?
- I have experienced an error while redeeming my voucher and now my code doesn't work?
- I want to redeem my voucher(s), but there is no seat map to choose my seat?