How and where can I order tickets?
- How and where can I order tickets?
- How does ordering tickets online work?
- How can I order a wheelchair ticket?
- There are no tickets available. Why don't you mention SOLD OUT on your website?
- How can I order tickets for a large group?
- Why can't I choose my seats via a seat map?
How and when will I receive my tickets?
How does it work when tickets for an event are personalized?
- What are personalized tickets?
- How do I know if tickets for an event are personalized?
- Why do some artists/events have personalized tickets?
- What should I do if tickets are personalized, but I don’t know who will join me at the concert yet?
- If an event is personalized, can I purchase tickets for someone else?
- Can I change the name on a personalized ticket?
Which payment methods do you offer?
How does it work when a lot of people want to buy tickets?
- How does the online queue work?
- How does the queue work when I want to purchase tickets by telephone?
- Do you have any advice to increase my chance to get my tickets?
- Do I increase my changes of getting tickets by logging in on your webpage early?
- Do I need to refresh the page when I am in the queue?
- What is the Waiting List?
- How can I see if an event has a Waiting List?
- Does subscribing to a Waiting List guarantee tickets?
- Can I always subscribe to a Waiting List?
- Will I always receive an email when I am on the Waiting List?
- As soon as I receive an email that extra tickets have become available, do I have first choice as a Waiting List registrant?
Redeeming voucher (Vakantieveilingen / Airmiles / Groupon / Ticketveiling / Bol etc.)
- I am having problems redeeming my voucher (Vakantieveilingen / Airmiles / Ticketveiling / Groupon / etc.). Can you help?
- I have redeemed my voucher(s), but the seats aren't next to eachother. What can I do?
- I have experienced an error while redeeming my voucher and now my code doesn't work?
- I want to redeem my voucher(s), but there is no seat map to choose my seat?