If you can no longer attend the event, you have the option to sell your tickets to another fan. You can only sell tickets that are purchased through Ticketmaster directly, allowing us to verify their validity.
Listing your tickets for resale does not guarantee they will be sold. Resale typically closes 3 hours before the event starts, but promoters reserve the right to close resale earlier. If your tickets have not been sold when resale closes, the tickets will be returned to your account.
Follow the steps below to sell your tickets
Step 1. Log in to your account and go to My Tickets
Step 2. Open the order and click on 'Sell'
If you see the message 'resale unavailable', it is not possible to list the tickets for resale. See Why am I not able to sell my tickets? for more information.
Step 3. Select the ticket(s) you want to sell and set the price per ticket. At the bottom it will show the maximum price you can list these tickets for. Click 'Continue'. Your tickets are now listed online and can already be purchased by other fans.
Step 4. You will be redirected to Hyperwallet to fill out your personal details and bank details. Please fill out all requested data. If you do not complete this, we can't process the pay out.
Step 5. For entering your banking details, you can choose to verify with a provider or manually enter your details.
- With verification with a provider, you can quickly and easily verify your bank account through, for example, your banking app.
- With manual entry, you enter your details yourself.
Steps 4 and 5 only need to be completed the first time you sell tickets. For future sales, this is no longer necessary because your details have already been verified.
Step 6. Enter the bank account details. Select the country where you reside and where your bank account is registered from the dropdown menu.
We can only process payments to accounts from countries listed in the dropdown menu. If your country is not listed, you can still sell your ticket. In this case, we can manually process the payment for you. Please contact us for assistance.
Step 7. Once you have completed all the steps, your account will be verified.
Step 8. You will receive a confirmation that your tickets are listed for sale. Your tickets are visible online and can be purchased by other fans. You will receive an email once your tickets have been sold. The payout will follow within 10-12 business days.